Support

Contact support

Email Eagles support for help with the website and supporter services. Include the page or match you were viewing, your device and browser, and a short description of what happened. Do not send your password.

Account help

Sign-in and supporter accounts

Check that you are using the same email address used to create your account. Passwords are case-sensitive. If a session has expired, sign in again from My account.

Delete your account

You can permanently delete a supporter account from its account settings. The national Delete Account page explains the process and the data affected.

Scores and content

Live scores can briefly lag when connectivity at a venue is limited. Refresh the match page before reporting a scoring problem. For a factual correction to a Eagles scorecard, player record, fixture, news story or official document, send the exact URL and the correction requested.

Technical help

• Use a current version of Safari, Chrome, Edge or Firefox.
• Check your connection and reload the page.
• Turn off content-blocking extensions temporarily if a feature is hidden.
• On shared devices, sign out after using a supporter account.
• Use the Low data control in the site header on slower connections.

Safety and reporting

Report abusive behaviour, impersonation, suspected account misuse, security concerns or inappropriate content to Eagles support. Urgent safeguarding and integrity concerns use Zimbabwe Cricket’s protected central reporting routes.